News
Home> News

SUNZEE marshmallow machine offers 24-hour global after-sales service to eliminate jet lag

Apr 11, 2025

With the accelerating pace of globalization today, more and more enterprises have turned their attention to the international market. However, for businesses that rely on efficient equipment operations, the time difference in overseas markets often becomes a challenge in obtaining timely after-sales service. In response to this challenge, SUNZEE is proud to announce that since November, its after-sales service hours have officially been upgraded to 24 hours a day, so that you can enjoy immediate, professional support wherever you are in the world.

Question: How does SUNZEE's marshmallow machine overseas provide service, with time difference?

In the face of the growing international market demand, some users have expressed concerns about the delay in after-sales service response due to the time difference. To this end, SUNZEE company actively responded by launching a new 24-hour global after-sales service system. This means that whether your business is located in the Eastern or Western Hemisphere, whether it's early in the morning or late at night, if you need help, SUNZEE's professional team will be there to assist you remotely.

Seamless service experience

To fulfill this commitment, SUNZEE has assembled an international team of multilingual technical support experts who are located all over the world to ensure a ready response to the needs of different countries and regions. Whether it is technical advice, troubleshooting or software update guidance, SUNZEE's technical support staff is able to respond quickly and provide effective solutions. Through this seamless service model, it not only improves the speed of problem solving, but also greatly enhances the customer's trust in the brand.

In addition, SUNZEE has introduced an advanced remote monitoring and diagnostic system, which allows technical support personnel to access equipment status in real time, quickly locate and resolve issues. This greatly shortens the maintenance cycle, reduces downtime and protects the interests of the customer to the greatest extent possible.

图片2.jpg